“This looks like it is built for business, it seems like it only loosely applies to me,” the statement stemmed from wonder – having just completed a 360 degree assessment of leadership competencies Terry was looking for a way to integrate the concise definitions of competencies into his experience. “How do I integrate these insights into my role in leading a mission organization?” he asked.
The question is not uncommon. The contrast in purpose and metrics between a church or mission agency and a business seem stark. However, the way business and non-profit leadership is defined reveals far more about the degree to which a person has integrated their faith and work than it does any inherent difference in purpose between these two entities. Why? Because business fundamentally seeks to define needs and answer them. Faith based ministries fundamentally do the same thing. Each works in a different sphere of human experience that often crosses into the domain of the other.
True, some businesses seem driven solely by profit and are sometimes willing to sacrifice friendships, people, family, and care for the environment to make a greater profit. But before I go too far in raising straw man arguments of false comparison; it is equally true that some non-profits are pure and simple charades designed solely for the enrichment of the founder or pastor or evangelist. Abuses happen in all sectors – the banality and reality of evil is ever-present. So, making false comparisons that vilify either business or faith reveals only mental laziness.
Understanding leadership is not an easy chore. Often the challenge is that leadership is defined one dimensionally i.e., as a matter of applied skills or competencies (as happens in business) or as a matter of applied values and purpose (as happens in ministry). However, it does not take long to discover that leadership is as much about one’s self-awareness and personality as it is skill. What’s more, endurance, resilience, and consistency over time as a leader have more to do with a sense of meaning or purpose that we associate with spirituality. Loehr & Schwartz (2003) writing on managing energy as a leader point out that the physical, emotional, and mental capacities of a leader are dependent upon a leader’s spiritual development.[i]
It helps to have a comprehensive model of leadership development that illustrates a three-dimensional approach to defining leadership. I use the term three-dimensional to point toward the necessity of seeing leadership as actions that stem from and are dependent upon the spiritual, personal, and skill development in a leader’s life. These three dimensions of a leader’s life represent the leader’s sense of empowerment, motivation, and learning posture. These three dimensions are illustrated in Figure 1.
Figure 1: Components of Leadership Development[ii]
Possessing a model like Figure 1 allows a leader, or those charged with developing leaders, to imagine a holistic process of development. Terry’s integrative work needs a model such as this to help categorize his thinking and conceptualizing. Competencies are categorized as skill development in this model. Skills build competence. The importance of develop skills recognizes the truism that good intentions not only pave the road to hell, they undermine a leader’s credibility when not accompanied with the competencies needed to do the work of leadership.
Terry’s consternation in attempting to synthesize what he knows about leadership was compounded by the fact he has participated in a variety of assessments. The Birkman Method® Assessment, Strength Finders, Meyer’s Brigg’s, the Birkman 360, DiSC, and others do not measure the same thing to the same degree. It is important to categorize assessments by development domain. Terry for example, threw Strength Finders and the Birkman 360 into the same bucket (Personal Development in Figure 1). These two instruments are better categorized and Personal Development and Skill Development respectively (Figure 1). An integrative model such as Figure 1 accelerates understanding the relationship between personality and skill development.
Models also help diagnose difficulties faced by leaders. I sat with Ted, a CEO of a privately held firm with annual revenue of $50M. Ted expressed frustration with his team, the direction his company was going, and the mediocre performance of his company. It could be argued that Ted lacked certain competencies (e.g., vision casting or dealing with conflict) but this did not fully explain his own sense of aimlessness. The longer we talked the more clear it became that Ted’s real lack emanated from the fact he had lost his sense of purpose and ultimate contribution. Ted was in a spiritual crisis that undermined his ability to cast vision for the future. His company was disintegrating into a series of silos competing with one another for a dwindling pool of resources. In the absence of a clear purpose the company was collapsing into turf wars between strong personalities jockeying for power.
I saw in the real struggles Ted expressed the same patterns I found reading through the Prophet Amos (common to both Christian and Jewish Scriptures). I was struck with the fact I could synthesize my model of leadership development with Amos’ commentary on the disintegration of his social context to define derailed development see Figure 2.
Figure 2: Symptoms of Derailed Development in Leaders
Amos outlined three destructive cycles of derailed development. Each of these cycles corresponds to categories of development: indifference stems from derailed spiritual development, anger stems from derailed personal development, and destructive behavior is the result of derailed skill development. I have seen all three of Amos’ destructive cycles in the workplace. Notice in Figure 2 that Amos provides symptoms to each of his destructive cycles. Figure 2 serves as a diagnostic model from which to name the root problem that derails leadership development. Ted for example had started his company with the desire to model servant leadership and social responsibility. Yet his lack of skill in knowing how to build strong teams and deal with conflict eroded his sense of purpose to the point he withdrew from leading. He looked at his team with suspicion and contempt. The fact is he looked in the mirror with the same emotions and projected them onto others. He became angry when I asked him to define his sense of purpose. He deflected the question by telling me to work on enhancing the skills of his leadership team. He became even more agitated when I suggested that the root problem was a lack of purpose not skill and that even with improved skills on the part of his leadership team he would be not happier than he was now. In fact improving the skills of his leadership team would only guaranteed more conflict as his team attempted to cast vision without him.
Leadership Development models offer a way to guide development, integrate new material, measure behavior, and diagnose derailed development. Is there a bottom line for leaders? Yes, leaders who do not think critically about their own and other’s development are leaders who eventually find themselves caught in cycles of indifference, anger, and destructive behavior. If you want to be a leader who finishes well then do the work of reflecting on and encouraging your own and other’s development from a three-dimensional perspective.
[i] Jim Loehr and Tony Schwartz. The Power of Full Engagement: Managing Energy, Not Time, is the Key to High Performance and Personal Renewal (New York, NY: The Free Press, Simon and Schuster, 2003).
[ii] Raymond L. Wheeler. Change the Paradigm: Learning to Lead Like Jesus in Today’s World (Maitland, FL: Xulon Press, 2015). (Not yet released - coming this fall.)